Delivery Conditions and Cargo Processes

Delivery Conditions and Cargo Processes

To purchase an item, select the item and add it to your shopping bag by clicking once on the buy icon.

The reference, name, size, color and price (including taxes) of the selected product will be found in your shopping bag. Write all your personal information on the order form, which will then be transferred to our database to process the order and facilitate new purchases you make on shop.giovanegentile.com. It is also possible to access your account and order details. Keep in mind that personal information must be accurately stated in order to eliminate any uncertainties or problems that may arise in the shipment of the product(s) you have purchased. If you wish, information about GIOVANE GENTILE publications will be sent to you via regular mail and/or e-mail.

Before your order is fully completed, you will see a summary showing the items you purchased, the total price (including shipping and taxes) and shipping information, and shipping time and handling charges separately.

To confirm the order, please click the "I Agree to Buy" button.

You can pay for your purchases by credit card, ATM card (Visa, Mastercard, and all other cards issued by banks). No other payment methods are accepted. When the payment transaction is confirmed, the order number is transmitted on the website, so that the order can be tracked continuously. An e-mail message will also be sent with the description of the order and the personal information specified. If this message does not reach you, it may be due to a temporary communication problem in the networks or a typo in the e-mail address. In every situation

It is recommended that you contact our Customer Service department.

If, at the time the order is dispatched, our general warehouse determines that one of the items ordered is out of stock, we will try to supply it. When it is not possible for us to supply it, the customer will be informed immediately and the product price will be returned.